A
AC Question
my phone won't charge, cannot be turned on, but buzzes twice every few minutes
I bought my Zenfone 2 about 3 months ago and it had been working perfectly fine. However, on the day before yesterday the phone appeared to lag more than it usually does but I didn't pay much attention to it. Later in the evening I noticed that the battery was not reducing and it remained constantly at 50%, despite me having watched at least an hour of youtube on it.
Later, when I was watching some videos online, the phone suddenly turned off - I thought that was because I had used up all the battery, so I plugged it into the main using the original cable and charger, but the phone would not charge and the little light on the top right of the phone never came on. I could not turn on my phone and all the phone would do was buzzes every few minutes. So since then, I had kept the phone connected to the charger (and it carried on to buzz twice every few minutes). I tried to turn the phone on yesterday morning by long pressing the button on the top of the phone but it would again not turn on at all.
I disconnected my phone from the charger about 2 hours ago and now it seems to have stopped buzzing.
I am currently in the UK and I bought my phone from abroad so I cannot get a warranty fix in the UK.
Please kindly help if you know the the problem is and please give me some advice.
Much appreciated. Thank you.
I bought my Zenfone 2 about 3 months ago and it had been working perfectly fine. However, on the day before yesterday the phone appeared to lag more than it usually does but I didn't pay much attention to it. Later in the evening I noticed that the battery was not reducing and it remained constantly at 50%, despite me having watched at least an hour of youtube on it.
Later, when I was watching some videos online, the phone suddenly turned off - I thought that was because I had used up all the battery, so I plugged it into the main using the original cable and charger, but the phone would not charge and the little light on the top right of the phone never came on. I could not turn on my phone and all the phone would do was buzzes every few minutes. So since then, I had kept the phone connected to the charger (and it carried on to buzz twice every few minutes). I tried to turn the phone on yesterday morning by long pressing the button on the top of the phone but it would again not turn on at all.
I disconnected my phone from the charger about 2 hours ago and now it seems to have stopped buzzing.
I am currently in the UK and I bought my phone from abroad so I cannot get a warranty fix in the UK.
Please kindly help if you know the the problem is and please give me some advice.
Much appreciated. Thank you.