1. AC Question's Avatar
    My phone is Zenfone 2
    10-12-2015 03:43 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! On the phone, do you see a USB connection notification? If so, swipe down and tap it, and make sure it's set to MTP.

    Also, try a different USB cable, since some cables are for charging only (or the cable might be faulty). Try a different port on the computer as well.
    10-12-2015 12:41 PM
  3. asus_usa's Avatar
    You may need to install ASUS_Android_USB_drivers_for_Windows

    Please see the following and select Android>USB:
    https://www.asus.com/us/Phone/ZenFon...Desk_Download/

    Sincerely,
    ASUS_USA
    B. Diddy likes this.
    10-15-2015 06:54 PM
  4. SYTH3R's Avatar
    Hello AC Question,

    When you connect USB cable pull down the notification bar & select MTP option for file transfer, make sure the device drivers are installed correctly.

    Windows XP doesn't support this latest feature.
    11-03-2015 03:44 AM

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