1. JoeFromSD's Avatar
    The Email Icon On the Home Screen of my Asus Zenphone is showing a 2, but when I check my email, there are no emails in there, and I checked Inbox, Deleted, Sent and I Refreshed. When I get one new email the icon shows a 3.

    Morty2264 replied on the Ask A Question thread I started
    "Try restarting your phone and see if that helps" but I can't reply to that Ask A Question Thread,

    that didn't help at all Morty, anyone have any other ideas I could try??

    does restarting mean hold the power button in until the screen goes black?
    08-02-2016 12:56 PM
  2. JoeFromSD's Avatar
    So how would I get rid of that 2??
    08-03-2016 08:36 AM
  3. JoeFromSD's Avatar
    Do I need to provide any other Info to resolve my problem??
    08-07-2016 12:07 PM
  4. gtt1's Avatar
    Not sure what email program you have but on yahoo if you press the 3 bars for setting and check ``unread`` this will show if you have several emails that might be old dates that are unread.
    08-07-2016 03:48 PM
  5. JoeFromSD's Avatar
    Darn I don't see a Unread in Settings. How do I see what my email program is called? All I see is Email, with no description.

    The only emails I can see are the deleted ones.
    08-07-2016 07:15 PM
  6. gtt1's Avatar
    Darn I don't see a Unread in Settings. How do I see what my email program is called? All I see is Email, with no description.

    The only emails I can see are the deleted ones.
    I don`t use the email app that came with the phone so can`t help you. Maybe if you load your emails on a laptop or PC whatever mail program you use will let you request unread mail.
    08-08-2016 09:51 PM
  7. JoeFromSD's Avatar
    OK, it's called Asus Email. Is there any support for this, if so where do I go for it??
    08-09-2016 09:09 AM

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