1. Simon Sage's Avatar
    So, my shiny new ZenFone 3 came in today, and I'm having issues connecting to Wind Mobile (now known as Freedom Mobile) up in Canada. Anyone have success connecting to Wind with the Z552KL? Yeah, there's a spec sheet with band support listed, but they've got like a dozen different regional models here. I THINK this is a Taiwanese version (seeing TW on a few of the serial numbers on the back). Any help here would be great.
    12-07-2016 05:45 PM
  2. Sergiusz Jasper's Avatar
    12-07-2016 06:52 PM
  3. Morty2264's Avatar
    Good luck with this! If you need any more help, I suggest contacting Wind or going to your carrier with your device so they can point you in the right direction. Keep us updated, and congratulations on your Zenfone 3! I can't wait to buy mine!
    Sergiusz Jasper likes this.
    12-08-2016 06:16 PM
  4. Qskool FPV's Avatar
    I have an Asus Zenfone 3 Z012DC (Canadian Version bought at Staples) and it connected to the Freedom/Wind network no problem. I'm worried that your model isn't compatible with the frequency bands used by Freedom.

    Edit: Admittedly, I was having trouble getting it to send MMS and took a look at the link provided by Sergiusz Jasper above. I would try going into your settings and making sure they match the ones from the link. It fixed my MMS issues and could possibly get you on the network. GOOD LUCK!!
    01-31-2017 03:53 PM

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