1. ss200222's Avatar
    IMEI number missing after hard reset, both SIM are not working, please help!!
    10-15-2017 09:12 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Was the device rooted?
    10-15-2017 10:13 AM
  3. ss200222's Avatar
    Welcome to the forums. Was the device rooted?
    No
    10-15-2017 10:28 AM
  4. Golfdriver97's Avatar
    A reset shouldn't wipe the IMEI number. You might need to contact ASUS about this.
    10-15-2017 10:59 AM

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