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  1. Damien Pijaczynski's Avatar
    Hello,

    I can't see any battery usage stats on my brand new Zenfone 3 Max (ZC520TL), Android 6.0.
    In the native battery stats screen, no apps are reported, and the message "Informations about battery unavailable" is shown.
    I've even tried with GSam app, but no luck either: it just says that Bluetooth is consuming 100% of the battery, and there again no apps shown.

    What can I do? Is there someone else who face the same problem?

    Thanks in advance,
    Have a good day.
    Attached Thumbnails Missing battery stats on Zenfone 3 Max-screenshot_20170221-110217.png   Missing battery stats on Zenfone 3 Max-screenshot_20170221-110159.png   Missing battery stats on Zenfone 3 Max-screenshot_20170221-110203.png  
    02-21-2017 05:21 AM
  2. Damien Pijaczynski's Avatar
    Hello, Thanks!
    In fact, an update of the firmware was published on 02/21, and now the applications are displaying in the battery stats screen. So, I guess it's solved!

    Thanks again for your help,
    Have a good day.
  3. B. Diddy's Avatar
    Welcome to Android Central! Try wiping the cache partition: ASUS ZenFone 3 Max ZC553KL - Recovery Mode - HardReset.info
    02-22-2017 01:23 AM
  4. Damien Pijaczynski's Avatar
    Hello, Thanks!
    In fact, an update of the firmware was published on 02/21, and now the applications are displaying in the battery stats screen. So, I guess it's solved!

    Thanks again for your help,
    Have a good day.
    B. Diddy likes this.
    02-23-2017 07:52 AM

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