1. Becky_x's Avatar
    Hello!

    I went to power on my tablet last night and it loaded as normal, asked me to put in my pattern to unlock, so I did. It started loading but then the screen was white and a box came up saying something about putting in a password to start android. I've never set up a password to anything as far as I know so I don't know what that is. But another box came up saying the keyboard wasn't working and I was able to press the 'back' button which took me back to entering a password, but when I tapped the box to enter something the 'keyboard not working' one came back up.

    I held down the power button and restarted the tablet but realised that it never came back on.
    Nothing happens when I put the charger in and I know the charger is fine as it works for my phone.

    I tried a few things, holding volume+ and power for 60sec then putting in charger then pressing or holding power again. The same but volume- and power. The same but without the charger etc

    Nothing is working so wondered if anyone had any other ideas.

    Thanks
    04-25-2020 03:54 AM
  2. cohoman's Avatar
    I would leave it on the charger all night. Then, I would do the power + volume up button repeatedly until the bootloader comes up.
    04-25-2020 08:38 AM
  3. me just saying's Avatar
    try without power cord, Hold down power button for 60 seconds and then let go of it. Plug in the power cord. Now hold down the power button a few seconds
    04-25-2020 02:08 PM
  4. Becky_x's Avatar
    try without power cord, Hold down power button for 60 seconds and then let go of it. Plug in the power cord. Now hold down the power button a few seconds
    No change, but thanks for the suggestion.
    04-25-2020 02:21 PM
  5. me just saying's Avatar
    No change, but thanks for the suggestion.
    sorry, just reread your post and missed that you already tried that. getting old,

    if you already tried everything on the following page, then I don't know. also check out their community.

    https://howto-android.com/how-to-tur...-power-button/
    https://zentalk.asus.com/en
    04-25-2020 02:34 PM
  6. Becky_x's Avatar
    sorry, just reread your post and missed that you already tried that. getting old,

    if you already tried everything on the following page, then I don't know. also check out their community.

    https://howto-android.com/how-to-tur...-power-button/
    https://zentalk.asus.com/en
    No problem, happens to us all

    That first link, it says to boot without a power button hold down the 'main button' and calls it a phone. I don't have any other buttons other than power, volume up and volume down. Regardless, I tried it but no luck.

    The second link seems to be for phones, do you think they'll mind me posting there? No worries if you don't know I'll give it a try
    04-25-2020 06:11 PM
  7. me just saying's Avatar
    No problem, happens to us all

    That first link, it says to boot without a power button hold down the 'main button' and calls it a phone. I don't have any other buttons other than power, volume up and volume down. Regardless, I tried it but no luck.

    The second link seems to be for phones, do you think they'll mind me posting there? No worries if you don't know I'll give it a try
    oh well, just thought trying with out the power button would help. as far as the community, I did a search and there are a lot of questions about the zenpad on it. under the phone section there is an other subsection, try posting there.
    04-25-2020 06:30 PM

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