1. Raynaldinio's Avatar
    Hi, I checked for updates today and it updated my Zenpad twice. Now, PC Link and Share Link are gone and showing as incompatible in the store. What do.
    12-08-2015 04:44 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! ASUS support is pretty responsive, so it'd be worth sending them feedback. Either it's a glitch, or they decided to phase out PC Link and Share Link.
    Raynaldinio likes this.
    12-08-2015 05:28 PM
  3. Raynaldinio's Avatar
    Thank you! I have already used the Asus Support app to give feedback. There is more to it though. All the ZenUI apps appear as incompatible (despite being still on my tablet), even the Asus Support app itself. Also, "ZenUI Instant Update" takes me to this... Apps not working after last update-screenshot_2015-12-09-02-04-31.jpg
    Suppose they are phasing them out, why would they do that? How am I supposed to get clean video capture from my tablet now? :/
    12-08-2015 06:08 PM
  4. B. Diddy's Avatar
    Hmm--I wonder if there's a glitch in the system update, then. Try booting into Recovery by powering down, then pressing and holding Power and Vol Down until you see the ASUS logo, then release the buttons. When the Recovery Menu appears, use the volume buttons to scroll to Wipe Cache Partition, and press Power to select. Once it's done, select Reboot System Now.
    Raynaldinio likes this.
    12-08-2015 10:08 PM
  5. Raynaldinio's Avatar
    I don't risk my warranty doing this, do I?
    12-08-2015 10:23 PM
  6. B. Diddy's Avatar
    Wiping the cache is safe. It doesn't modify the system, and you won't lose any personal data.
    Raynaldinio likes this.
    12-09-2015 02:38 AM
  7. Raynaldinio's Avatar
    Well I did that, but I don't see any change :/ Still, thanks.
    Possibly a change I see is that the zenui update now also finds Clash of Kings lol
    12-09-2015 03:13 AM
  8. B. Diddy's Avatar
    Oh well, it was worth a try. Hopefully ASUS responds to your inquiries quickly!
    Raynaldinio likes this.
    12-09-2015 03:03 PM
  9. Raynaldinio's Avatar
    Thanks! Do they actually send responses to the feedback provided by the app? All I got so far on the email I gave is an automated message that my feedback was received.
    12-09-2015 03:21 PM
  10. B. Diddy's Avatar
    Did you have to submit an email address?

    It may also be worth posting something in the ZenTalk forums, but there isn't a dedicated subforum for that tablet there.
    Raynaldinio likes this.
    12-09-2015 03:39 PM
  11. Raynaldinio's Avatar
    Yes, I submitted an email address.

    I posted on the ZenTalk forums, hardly any views and no replies. Same on AndroidForums. Even posted on the G+ groups for Zenpad and ZenUI.
    I'm trying a workaround, maybe if I get the apk for PC Link there is a small chance I could install it. But the website that makes download links from the playstore keeps failing to grab it for some reason.
    12-09-2015 03:52 PM
  12. B. Diddy's Avatar
    That's frustrating, sorry! I'll try sending a PM with a link to this thread to a member named asus_usa, who's from ASUS customer support. Hopefully we'll get a response!
    Raynaldinio likes this.
    12-09-2015 09:11 PM
  13. Raynaldinio's Avatar
    Thank you very much! In the meantime, I have some good news. I grabbed PC Link from apkmirror.com (I scanned it before installation, naturally) and it runs perfectly. It's still a mystery why it deleted itself in the first place, but at least it looks like this new incompatibility is rather a Play store related issue.
    B. Diddy likes this.
    12-09-2015 09:39 PM
  14. Raynaldinio's Avatar
    "Hi Customer,
    Z170CG not yet support updated on google play.

    Asus ZenUI Team"

    I'm not sure what to make of this. They have not updated Google Play for compatibility with my device? I thought it worked the other way around.
    12-24-2015 07:55 AM

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