1. LeKeiser's Avatar
    Hello all,
    I bought an external portable Aukey battery that was working fine until I don't know what happened...
    This is the model I'm talking about:
    Portable Aukey Battery not working with Axon 7 anymore-aukey-qc3.jpg
    When I plug it to my phone, it starts to charge, and then stops. I have 3 identical devices, and they all do the same thing. I have changed the USB cable, same story.
    If I plug my phone to another QC3 charger, portable or electrical, it works. But not with this device.
    It used to work some weeks ago, and then I upgraded the firmware from B03 to B08. I haven't used them since.
    Anyone noticed something like that? No problem with external chargers?

    Thanx for your thought
    01-08-2017 12:50 PM
  2. srkmagnus's Avatar
    How long have you had the battery? It could be depleted meaning its no longer holding a charge. Or, you could have a defective unit. If it was just purchased recently then contact the manufacturer to see if they will warranty it.
    01-08-2017 01:37 PM

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