02-23-2017 05:48 PM
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  1. keystone_56's Avatar
    keystone_56
    Anyone else have issues with the Fingerprint Sensor after the update? Mine just went to talk unresponsive . I know it's not a hardware issue because I'm able to save new fingerprints just fine. Just not able to unlock the phone with the sensor.
    02-21-2017 02:58 PM
  2. Soreloser's Avatar
    Soreloser
    Have you done a factory reset? Many issues can be resolved especially when doing such a major update.
    02-21-2017 09:06 PM
  3. keystone_56's Avatar
    keystone_56
    Yes I did tonight. Still no resolve, guess I'll try to get a replacement from ZTE.
    02-21-2017 11:39 PM
  4. ckfilmstar's Avatar
    ckfilmstar
    My a7 is slower to unlock my phone
    02-23-2017 02:58 PM
  5. ckfilmstar's Avatar
    ckfilmstar
    By doing a factory reset will it erase everything on your phone? Pics, apps etc?
    02-23-2017 02:59 PM
  7. Stanley Kubrick's Avatar
    Stanley Kubrick
    Yes it will...so do a backup first.
    ckfilmstar likes this.
    02-23-2017 05:48 PM
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