Why is my phone battery shutting down when I still have charge on it?

Shariar Mohammad

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Oct 25, 2014
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battery from 40% to shutdown and is at 0% charge

i was just on wifi and whatsapp and battery level was at 40% then it suddenly shuts off and i tried to power it on and also tried to take the battery off then place it and start but doest but as i connected the charger it showed 0% and charging... how could it drop from 40% to 0% just like that, and it isn't even the first time it happened, last time it happened the phone was at 20% and my messages come with a vibrate so as it vibrated it hit 15% then another msg and vibrate and it reached 10% then 5% then 4% and at tht point i shut down phone and charged it for 30 mins and it went up to 55% .... can anyone explain ? i have battery guru installed by the way and also 360 security and i have noticed it happens whenever there is a playstore update because the last time it happend and i restarted it had alottof updates...and this time too it had 2 updates that are samsung based apps
 

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Golfdriver97

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Re: battery from 40% to shutdown and is at 0% charge

Could you post screenshots of your battery stats, please?
 

Golfdriver97

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Re: battery from 40% to shutdown and is at 0% charge

That is really strange. Did the device get warm right before the shutdown?

Sent from an AOSP M8
 

Shariar Mohammad

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Re: battery from 40% to shutdown and is at 0% charge

Not at all.. the screen timeout while i was chatting over whatsapp then it turned off and never turned back on
 

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