06-05-2016 08:46 AM
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  1. AC Question's Avatar
    AC Question
    Not happy with recent update (5/27) to my Samsung Gallaxy 5S phone. Phone prevents access intermittently via my swipe code.. just zones out for several minutes. Runs MUCH SLOWER and USED batter MUST FASTER than before upgrade.
    How can I uninstall upgrade?? I can do without the so called enhancements given the negatives i am experiencing. History on phone does not give name/number for upgrade, it took place on 5/27/16, Android version 6.0.1, kernel 3.4.0 (may 11), Build # MMB29M.G900VVRU2DPD1.
    HELP ME PLEASE
    06-02-2016 02:26 AM
  2. the tall guy's Avatar
    the tall guy
    Community Review Team
    Q&A Team
    Hi, seeing as you have quite a few issues with the phone, I'd suggest a factory reset to wipe the phone clean, give it a fresh start. Before you do this though, make sure you back your data up as it'll be deleted.
    06-02-2016 02:40 AM
  3. hotdogchilli's Avatar
    hotdogchilli
    Did the factory reset help with uninstalling the update? My brother has similar problem with his 5S
    06-05-2016 08:46 AM
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