1. AC Question's Avatar
    My wife has the Blackberry Priv from AT&T. Marshmallow is finally available for the phone, but the "System Updates" selection in settings is grayed out. I used to be able to select it and have it check for updates. Now I can't even do that. Is there something that I can do to enable that? Or is this update only available by being pushed to the device?
    07-15-2016 10:04 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is she using it on AT&T, or a different network?
    07-15-2016 05:24 PM
  3. ChibiBlackSheep's Avatar
    Have you checked in the past 24 hours? I know it locks you out from checking more than once every 24h

    FWIW, my update was pushed to the phone this morning and I just had to hit update
    07-19-2016 09:23 AM

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