1. towngirl's Avatar
    When texting… I have had this problem since I got the PRIV (but I don’t know if it is a PRIV problem).

    I have one contact that is in a very old name. Usually, I use Yahoo contacts. But on the PRIV/android, I don’t know if it is reading from gmail or yahoo (seems to be both).

    I didn’t have this problem on BB so I assume it is a android or PRIV problem … ?

    I have gone to Yahoo and Gmail, and edited the name but when I text, it still bring up the old name.

    When I pull up their name in text message, I can now see all of them, a few times lol. But I cannot get rid of this old one. I don’t know where it is coming from. But if I pick the new name to type to.. it goes back to the old name.

    It is so weird. Any suggesting on where I can fix this?
    09-05-2016 09:02 AM
  2. B. Diddy's Avatar
    Go to the Contacts app and bring up that contact. Tap Menu, and see if there is an option to Unjoin contacts (in case it merged duplicates already).
    09-06-2016 06:57 PM
  3. towngirl's Avatar
    I have looked in every area, I don't see an option to Unjoin.

    Is it possible that it is her settings under her carrier, that the name is coming from and not from my phone?
    09-07-2016 06:52 AM
  4. B. Diddy's Avatar
    I wonder if it's related to your text messaging app itself, if that's the only place this happens. If this is the case, and if you don't have any saved messages that are crucial, try going to Settings>Apps, select the Messaging app, and Clear Cache/Data, then Force Stop. Now try again.
    towngirl likes this.
    09-07-2016 11:05 PM
  5. towngirl's Avatar
    Thanks. I deleted it all. And readded it. It took a day to show up as the new one but it finally works.
    B. Diddy likes this.
    09-08-2016 07:15 AM
  6. towngirl's Avatar
    Sorry, did I say it's working?
    Wrong
    lol
    09-02-2017 06:32 AM

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