Pin required to start Blackberry Priv Adroid

[AC Question]

My Blackberry Priv is brand new, and yet requires a PIN to unlock the device. I do not have any idea what PIN requires, since I have not inserted e SIM card yet.

 

[bmhillegass87]

Hello!

Was this priv purchased new, or through a 3rd party source? If this was on initial boot there might be some further issues here.

Let me know and i'll see how I can help.

Thanks!

 

[anon(238680)]

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[Rukbat]

The old (20th century) default PINs were the last 4 digits of the phone number, 0000 or 1111, in that order. Someone may have set the PIN before you bought it. (That's a good reason to bring it back and request a replacement, though, if you bought it new - if someone set a PIN, it's used [even if for only a minute or two].)

 

[Matty]

My Blackberry Priv is brand new, and yet requires a PIN to unlock the device. I do not have any idea what PIN requires, since I have not inserted e SIM card yet.

Welcome To AndroidCentral! Hopefully we can get you sorted.

Did you go through a set up process when you first booted up the phone?
It normally starts with a welcome screen. You can say "Skip" for the PIN/Password/Pattern lock code section.

If the phone is brand new, it shouldn't require a password to boot up the phone if its new.

You can, reload the software on the phone is you want. That will get rid of the password needed.

Hope this helps.