A
AC Question
Blu Studio upgraded to Lollipop, now I have no mobile networks!
Hi,
I have a Blu Studio Energy. Today, I got the upgrade to Android Lollipop. However, after the upgrade I noticed that I had no mobile networks, it also isn't reading my SIM card either which means no phone calls or messages.
I'm well aware of how to reset APN's/Mobile Networks, etc. but another issue with the upgrade I noticed is that it completely BLOCKED me from turning my mobile data on and accessing the Mobile Networks settings on my phone. When I touch the option to open the setting nothing happens.
My mobile carrier (Simple Mobile) wasn't helpful at all and of course, BLU doesn't have weekend Tech Support (beyond me!! who does that?). My mobile carrier did say something about an issue with Jailbreaking/Rooting. That's outside my technical understanding, but after some research I am believing that my upgrade has turned my functionality off.
Any insight as to remedy this is useful. I do plan to call BLU's Tech Support tomorrow but would love other assistance as well.
Hi,
I have a Blu Studio Energy. Today, I got the upgrade to Android Lollipop. However, after the upgrade I noticed that I had no mobile networks, it also isn't reading my SIM card either which means no phone calls or messages.
I'm well aware of how to reset APN's/Mobile Networks, etc. but another issue with the upgrade I noticed is that it completely BLOCKED me from turning my mobile data on and accessing the Mobile Networks settings on my phone. When I touch the option to open the setting nothing happens.
My mobile carrier (Simple Mobile) wasn't helpful at all and of course, BLU doesn't have weekend Tech Support (beyond me!! who does that?). My mobile carrier did say something about an issue with Jailbreaking/Rooting. That's outside my technical understanding, but after some research I am believing that my upgrade has turned my functionality off.
Any insight as to remedy this is useful. I do plan to call BLU's Tech Support tomorrow but would love other assistance as well.