1. Lilnae6's Avatar
    I have a Blu vivo 5r. My nephew has unlocked it and entered guest mode. I have no idea how. How do I get it out of guest mode without factory resetting my phone? Last time I couldn't figure out the problem and did a factory reset.

    All the other forums speak of a user button, but, I don't see this feature. Please Help. Thank you.
    11-05-2016 06:05 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Swipe down the notification panel and tap the user avatar in the upper corner. Does it give you the option to switch users?
    11-06-2016 12:13 AM
  3. Lilnae6's Avatar
    When I swipe down there is no user avatar. There is only notice, the time and the date.
    11-06-2016 12:16 AM
  4. B. Diddy's Avatar
    What if you swipe down again (to bring down the Quick Settings panel, if present)? Or if you swipe down initially with two fingers?
    11-06-2016 01:05 AM
  5. Javier P's Avatar
    Also, see if you can change back to owner in settings - users.
    11-06-2016 05:43 AM
  6. Lilnae6's Avatar
    I can not find users under any of the settings.
    11-06-2016 07:58 AM
  7. Lilnae6's Avatar
    You have to swipe up to get to the quick settings panel, but there is still no avatar nor users there. And if you swipe down with two fingers it goes into private space but it doesn't let you out of guest mode.
    11-06-2016 08:00 AM
  8. B. Diddy's Avatar
    What happens if you reboot the phone?

    Have you looked over every inch of the system settings? See if the guest mode setting is in the Device or Security section.
    11-06-2016 10:44 AM
  9. Lilnae6's Avatar
    Yes I have I cannot find anything that would deactivate it
    11-06-2016 11:00 AM
  10. Lilnae6's Avatar
    When I reboot it just starts back up in guest mode
    11-06-2016 11:00 AM
  11. B. Diddy's Avatar
    Since I don't have access to your kind of phone, the best I can suggest right now is to email Blu's support: Contact Service
    Chelcea Farrar likes this.
    11-06-2016 06:38 PM
  12. Fox2fox's Avatar
    I have the same phone and had the same problem. I eventually used the ''Blu Help'' app to report an issue. today they emailed me a file/app to download that gives you the option of turning guest mode on and off. problem solved.
    B. Diddy likes this.
    11-08-2016 06:41 PM
  13. Javier Adame's Avatar
    What was the name of the app they emailed you?
    11-27-2016 11:08 PM
  14. mila_n's Avatar
    Your post actually caused me to realize I was running in guest mode....

    I found a way to deactivate it on my Blu (without downloading additional apps). If you go to Settings > Security, there is an option that says "Guest Mode - Three fingers unlock screen to turn on guest mode". I just had to disable this and guest mode turned off.
    12-05-2016 04:34 PM
  15. JayBriz2800's Avatar
    I tried doing what everyone has suggested. I took screenshots of what you guys suggested and found none of those in my phone. And yes I have a Vivo 5r.

    https://postimg.org/image/jau2ljkpp/

    https://postimg.org/image/qornbanod/

    https://postimg.org/image/w83vqy36x/

    https://postimg.org/image/hp43bq3en/
    12-17-2016 08:43 AM
  16. Jonathan Macedo's Avatar
    Poderia me passar esse arquivo por whatts [phone number removed by moderator]
    01-04-2017 03:53 PM
  17. Javier P's Avatar
    Poderia me passar esse arquivo por whatts [phone number removed by moderator]
    Welcome to Android Central. Please, don't post personal information, like phone number, on this public forum. Thanks.

    Por favor, não poste informação pessoal, como o seu número de telefone, neste fórum público. Obrigado.
    01-04-2017 04:14 PM
  18. Sandy Naylor's Avatar
    I have a Blu vivo 5r. My nephew has unlocked it and entered guest mode. I have no idea how. How do I get it out of guest mode without factory resetting my phone? Last time I couldn't figure out the problem and did a factory reset.

    All the other forums speak of a user button, but, I don't see this feature. Please Help. Thank you.
    How do you enable guest mode it's stuck,lost all contracts and pictures to tried recovery technic didn't do anything help please
    01-19-2017 11:25 AM
  19. Shurik-NewYorker's Avatar
    Go to: Settings -> About Device - > Build Number (5 taps) - Developer Mode will turn On
    Go to: Security -> Guest Mode - Uncheck
    You are done!!!
    01-22-2017 05:03 PM

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