1. AC Question's Avatar
    My S6 seems to get the black screen about once a week. On my old S4 I would pull the battery. This time when I got to the system menu & chose "reboot" (not factory reset or other options), the phone looked like it was rebooting.. the Samsung graphic & sounds were correct. But then a "setup wizard" screen is displayed ... help., please
    07-25-2015 11:07 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! If you're getting the Setup Wizard, then the phone might have already done a factory reset. What happens when you finish the Setup Wizard?
    07-26-2015 02:03 AM

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