1. AC Question's Avatar
    My screen started freezing off and on after I was using Messenger, internet, and phone at one time. Now, it shows a white screen with colored speckles, then black when I try and start it. I tried removing the battery, and it doesn't help. When I put Power or Home, once already on, it stays on a black screen. I can hear the phone start though when it is restarted after reinserting the battery. I heard my phone ring when I got a call as well.

    Help!
    11-02-2015 03:50 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Unfortunately, it sounds like the screen has failed. If it's still under warranty, contact Samsung for warranty repair. Otherwise, take it to a repair shop.
    11-02-2015 07:15 PM

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