1. 1pepper's Avatar
    Since updating my s6 my screen is now completely in black and white. I see colour when it starts up.. around the samsung sign and thats it. It is not in any power saving mode or grey scale. I have also done a manual wipe thing.. cache? But its still in black and white. I dont want to factory re set as have too much important stuff on my phone..and really i shouldnt have to. Please help.
    12-10-2015 11:12 AM
  2. SpookDroid's Avatar
    Are you sure any of the color options aren't turned on in the Accessibility Settings?

    If they're not, let's try booting into Safe Mode to rule out any 3rd party app causing the issue.
    https://www.youtube.com/watch?v=NWE0xei-uY4
  3. B. Diddy's Avatar
    Welcome to Android Central! Does that happen in Safe Mode? https://support.t-mobile.com/docs/DOC-21007
    12-10-2015 11:19 AM
  4. SpookDroid's Avatar
    Are you sure any of the color options aren't turned on in the Accessibility Settings?

    If they're not, let's try booting into Safe Mode to rule out any 3rd party app causing the issue.
    B. Diddy likes this.
    12-10-2015 11:19 AM

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