1. AC Question's Avatar
    my touch screen just stopped working and i cant try to reset it because it wont recognize my fingerprint and wants me to input my password, which i cant do because my screen isn't working....
    02-09-2016 04:31 PM
  2. nahoku's Avatar
    Have you tried restarting the phone? Press and hold the power button until the phone shuts off. Then power it up again. You may need to press the power button longer than you normally would to power up.
    02-09-2016 07:26 PM

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