A
AC Question
How to unlock screen of Smart Launcher?
Hi,
I have the following problem:
After Android crashed I was not able to unlock my Smart Launcher and I have no access to my data anymore. I am using the pattern unlock.
Interestingly, I am still able to start the tablet until second locked screen appear (press start button - unlock screen with my pattern - android is booting -wait - second locked screen appears - same pattern does not work anymore).
Not sure if the first "unlock" refers to my google account and the second "unlock" to the Smart Launcher?
System: Nexus 9 Tablet, Android Marshmellow, Launcher Smart Launcher
Anyone has an idea how I can access to my data or unlock the screen. (Factory reset will by my last resort)
Your support is really appreciated.
Kind regards,
Linus
Hi,
I have the following problem:
After Android crashed I was not able to unlock my Smart Launcher and I have no access to my data anymore. I am using the pattern unlock.
Interestingly, I am still able to start the tablet until second locked screen appear (press start button - unlock screen with my pattern - android is booting -wait - second locked screen appears - same pattern does not work anymore).
Not sure if the first "unlock" refers to my google account and the second "unlock" to the Smart Launcher?
System: Nexus 9 Tablet, Android Marshmellow, Launcher Smart Launcher
Anyone has an idea how I can access to my data or unlock the screen. (Factory reset will by my last resort)
Your support is really appreciated.
Kind regards,
Linus