I have read many of the threads on here and I see that many others are frustrated as I am with the Bionic. What a letdown by Moto. I purchased my phone when the phone came out and have had issues with it since then. I was a sucker and listened to both VZW reps and Moto when I called about my problems with the phone. They would continue to tell me to wait for the next update which would fix the data connectivity issue amongst some other things. I have now had I believe 3 or 4 updates and continue to have this issue. It is ridiculous. i could be sitting right next to another VZW customer with a different (older) phone and they get service but I don't.....grrrr. Didn't they promote the Bionic as "Rule Everything" phone. Ummm....yea right! Recently I contacted VZW again and was told that I had 3 options 1. Try another Factory Reset. 2. They would send another replacement Bionic. 3. Replace Bionic with HTC Rezound or Moto razr. I said those phones wouldnt work since I have and use the extended battery on my phone and wish to keep that longer battery life. They then offered the Razr MAXX but it would cost me another $100.....ummm hello. I paid $300 for a device and pay $130+ a month for a device that I can't use half the time and now you want me to pay another $100 for a MAXX. VZW I don't get it. Very frustrating....I have been anti-Iphone but I am beginning to believe that will be the best option in the future for me to switch to