03-31-2015 02:03 PM
tools
  1. AC Question's Avatar
    AC Question
    I go through all the steps correctly, and never see an error - but the photo doesn't drop into the space for it, and "save" doesn't help either. I choose the person, select edit, select the area where the image goes, choose photo from gallery, then choose the photo, size it, hit ok...and nothing happens.
    03-31-2015 12:02 PM
  2. itguyjax8430's Avatar
    itguyjax8430
    Retired Moderator
    Originally Posted by AC Question
    I go through all the steps correctly, and never see an error - but the photo doesn't drop into the space for it, and "save" doesn't help either. I choose the person, select edit, select the area where the image goes, choose photo from gallery, then choose the photo, size it, hit ok...and nothing happens.
    Dumb question on my part are you hitting Save after you are done and not just leaving the contact?
    03-31-2015 12:15 PM
  3. Zymurgist's Avatar
    Zymurgist
    yes, I hit "save"...

    thanks for responding !
    03-31-2015 12:32 PM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Are you using the Gallery app or the Photos app? Try the one that you haven't used. Just to be sure you're following the correct procedure, see this guide: http://forums.androidcentral.com/amb...-contacts.html
    03-31-2015 12:35 PM
  5. Zymurgist's Avatar
    Zymurgist
    Photo app opens up the camera - with no connection to the Gallery. I want to use an existing Gallery pic. I've done it before, (weeks ago) it's stopped working correctly.

    edit - Okay - I took a random photo and that didn't work either. Hmm.
    03-31-2015 12:58 PM
  7. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Try wiping the cache partition: https://motorola-global-portal.custh...p/30,6720,8579
    03-31-2015 01:26 PM
  8. Zymurgist's Avatar
    Zymurgist
    Thank you, cache cleared, but no change.
    03-31-2015 02:03 PM
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