Razr trying to make emergency call

[Casey Cheung]

This has happened to me a couple times after I plug in my Razr Maxx to a USB charging cord. At the lock screen, the phone is pressing the numbers 7 and 8 repeatedly by itself and won't stop. I literally cannot make the phone stop pressing numbers on its own at the lock screen, and I think it's trying to make an emergency phone call. This has happened a couple times after plugging phone into a charging cord. I then need to do a soft reset by pressing power button and volume down button for several seconds to fix the problem. What is going on??

 

[carracerz14]

Sounds like a hardware issue. You could try a factory reset and see if it helps, or you can call Verizon and see if they will send a replacement. Something isn't right

Sent from my RAZR MAXXIMUS

 

[Casey Cheung]

Has anyone else experienced this? I just recently got this phone from Verizon as a replacement for my previous Thunderbolt. Thanks.

 

[carracerz14]

I've never heard of it. But whenever the touch screen selects things by itself its a hint that something is wrong. I would just call and get a new one anyway since it's already a replacement

Sent from my RAZR MAXXIMUS

 

[tlacour]

Try a different charging cable as well. I've had a couple chargers that made the screen do weird things presumably due to a short of some sort.

 

[Casey Cheung]

Try a different charging cable as well. I've had a couple chargers that made the screen do weird things presumably due to a short of some sort.

Thanks! I changed to a different charging cord, and I don't have that weird problem anymore! Casey