I've had my Razr Maxx for over a year now and before that I had the Droid X2 and Droid X. So for the last 3 years I've kept it in the Motorola Droid family, until now. I have had nothing but issues with the Razr Maxx. I had it replaced twice due to battery and camera issues, and since the update to JB back in April, my phone has become useless. Everything lags and it is just downright painful to use. It takes at least 2-3 minutes to do a simple browser search. I really only use it for phone calls at this point.
I called Verizon and was able to get an early upgrade (8 months early actually). I explained the issues I've been having with the Razr Maxx and it took all of 15 minutes to get my upgrade approved. I was well prepared for a two-hour phone call and having to speak to multiple reps and supervisors to get my upgrade, but I really lucked out with the first rep. I will say there are things I will definitely miss about the Razr Maxx, like the battery life and smart actions, but since the JB upgrade, this is not the same phone I purchased. Hopefully I will have more success with the S4.
I'm posting this just in case anyone else has been experiencing similar issues and is ready for a new phone. My experience with an early upgrade may be a fluke and not the norm, but for those of you just waiting for your upgrade to switch, there may be hope for you too!
I called Verizon and was able to get an early upgrade (8 months early actually). I explained the issues I've been having with the Razr Maxx and it took all of 15 minutes to get my upgrade approved. I was well prepared for a two-hour phone call and having to speak to multiple reps and supervisors to get my upgrade, but I really lucked out with the first rep. I will say there are things I will definitely miss about the Razr Maxx, like the battery life and smart actions, but since the JB upgrade, this is not the same phone I purchased. Hopefully I will have more success with the S4.
I'm posting this just in case anyone else has been experiencing similar issues and is ready for a new phone. My experience with an early upgrade may be a fluke and not the norm, but for those of you just waiting for your upgrade to switch, there may be hope for you too!