1. Venez68's Avatar
    My son was using an Xfinity wifi hotspot but still got charged for data usage.
    He's on a limited data plan and thought by using the hotspot he wouldn't be eating into his data usage.
    Has anyone experienced this before?
    08-09-2013 10:00 AM
  2. EvilMonkey's Avatar
    Confused. he shouldn't be being charged for data if he's connected to a hotspot. It'd be just like him being on a wifi network.

    I connect my phone (with a data limit) to my Verizon hotspot/mifi (with no data limit) all the time. My phone is then using the MiFi's data, which is unlimited.

    Are you sure he was connected correctly? If in doubt, you could turn off mobile data and make sure it works (which it would/should)
    B. Diddy likes this.
    08-09-2013 11:37 AM
  3. B. Diddy's Avatar
    Agree with above. If he still had mobile data on, and if he wasn't really connected to the Xfinity hotspot, then he was using mobile data. In order to use Xfinity hotspots, you have to sign in on the welcome page, so if he doesn't remember doing that, he wasn't on the hotspot.

    Sent from my DROID RAZR using AC Forums mobile app
    08-09-2013 03:23 PM
  4. c_elliott83's Avatar
    My maxx is connected to my wifi about 99% of the time ( I work from home) The only thing I use data for on my plan is pic mail. for some reason it wont send via wifi?
    08-09-2013 08:51 PM
  5. B. Diddy's Avatar
    My maxx is connected to my wifi about 99% of the time ( I work from home) The only thing I use data for on my plan is pic mail. for some reason it wont send via wifi?
    Correct, you need mobile data on to send MMS. Not sure why they have that limitation.
    08-09-2013 09:00 PM
  6. c_elliott83's Avatar
    Gotcha. I have no clue either sort of dumb. Well maybe that is the OP's issue then?

    Sent from my Motorola RAZR MAXX using Tapatalk 4
    B. Diddy likes this.
    08-09-2013 09:02 PM
  7. B. Diddy's Avatar
    Gotcha. I have no clue either sort of dumb. Well maybe that is the OP's issue then?

    Sent from my Motorola RAZR MAXX using Tapatalk 4
    That's a good point. Venez68, any followup?
    c_elliott83 likes this.
    08-09-2013 09:25 PM
  8. c_elliott83's Avatar
    I know my 3g stays shaded unless I send a pic.

    Sent from my Motorola RAZR MAXX using Tapatalk 4
    08-09-2013 09:27 PM
  9. Venez68's Avatar
    He was signed in to the Xfinity site and usually disables the mobile data when on wifi but this time i don't think he did that.
    I've read on other posts that sometimes when on wifi mobile data will still be enabled and that's why Verizon is charging you.
    I always thought mobile data automatically disables when switched to wifi but i guess that's not the case.
    I'll have to call Verizon and get to the bottom of this.
    08-12-2013 07:46 AM
  10. c_elliott83's Avatar
    It shouldn't be used unless its something that needs mobile data instead of wifi. So calling would be a good idea

    Sent from my Motorola RAZR MAXX using Tapatalk 4
    08-12-2013 08:01 AM

Similar Threads

  1. remove background data restricted notification?
    By SpikeYoAzz in forum Google Nexus 4
    Replies: 11
    Last Post: 04-04-2016, 06:10 PM
  2. Extreme Google Services Data Usage?
    By TauSigmaNova in forum Google Nexus 4
    Replies: 4
    Last Post: 10-24-2013, 07:28 AM
  3. A few simple questions from a first time user
    By lachdanan in forum HTC One M7
    Replies: 23
    Last Post: 08-27-2013, 10:31 PM
  4. Moto X Until Nexus 5 - Reselling Question
    By Astrotrain00 in forum Moto X
    Replies: 8
    Last Post: 08-09-2013, 10:56 PM
  5. Stay awake/keep awake questions
    By brandonv79 in forum Verizon Galaxy Note 2
    Replies: 0
    Last Post: 08-09-2013, 09:18 AM
LINK TO POST COPIED TO CLIPBOARD