1. sheryltoo's Avatar
    My brother has an iphone and occasionally sends me a video in a text message. The video comes through really tiny and I can barely hear anything being said. The only way to hear something is to put my ear right up to the phone. Is there some setting I need to make so I can see the video in full screen and hear it?
    08-10-2013 02:34 PM
  2. speedfreek64's Avatar
    I'm not aware of a setting that would effect the incoming video. For the audio, did you try the volume up key while listening to the video?
    One thing you might try for the video is using an app that plays video. I use QuickPic for all my picture and video viewing and prefer it over the stock app delivered on the phone.
    08-10-2013 09:43 PM
  3. B. Diddy's Avatar
    I think that with iPhones, when you send a video via MMS, it automatically compresses the video size (and therefore decreases the resolution) in order to transmit it more quickly and to decrease the data used during transmission. I'm not sure there's any way to adjust that. If he wants to send a full resolution video, I think the best way is to email it.
    08-11-2013 01:47 AM
  4. sheryltoo's Avatar
    Thanks for the suggestion and help. The volume was all the way up on my phone so I don't think that was the problem but maybe it has something to do with the video getting compressed. I told my brother to try sending the videos to my email and then I was able to see and hear it.
    I also downloaded an app that lets me read text messages on a pc or tablet and I can see and hear the video that way but the quality is terrible. Must be the compression.
    B. Diddy likes this.
    08-11-2013 08:00 AM

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