1. zoa's Avatar
    I've been getting and receiving email on my maxx for about a year and and half with no problems.
    But about a month ago it stopped working.
    Called Comcast and found a guy that helped me through it.
    It happened again so I called Comcast and this time they want me to pay for their signature service.
    I can't afford to add to that bill so I'm hoping someone can explain what I need to do.
    It's a pop3 account. I don't use the Comcast web based email.

    TIA
    12-12-2013 06:10 PM
  2. zoa's Avatar
    Would deleting the account and starting over work?
    12-12-2013 07:51 PM
  3. zoa's Avatar
    Not sure what I did exactly to make it work, but it works for me now.
    I re-entered the port numbers, re-entered my password. Didn't change anything.
    After 2-3 minutes got all my emails from the past 2 days.
    12-13-2013 10:37 AM
  4. B. Diddy's Avatar
    Glad it's working again. If you continue to have problems, you could try using the Xfinity Connect app.
    12-13-2013 02:40 PM
  5. flyingsolid's Avatar
    This is an interesting problem you had because my device had a similar problem and I applied the same solution. Not sure what could be causing it though.
    12-26-2013 10:16 PM

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