1. AC Question's Avatar
    I hard reset my phone and tried through google play again. But nothing works, i get the error -11 or -24 contact support for help. Is there any way to fix this?
    01-21-2016 10:33 PM
  2. itguyjax8430's Avatar
    I hard reset my phone and tried through google play again. But nothing works, i get the error -11 or -24 contact support for help. Is there any way to fix this?
    Welcome to Android Central!

    Are you signed in to your Google account? Try going in to your settings, applications, all apps, find the Play Store app and clear the data.
    01-25-2016 09:00 AM

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