02-26-2013 09:16 AM
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  1. sdrolz's Avatar
    I recently upgraded to my Droid Razr 32GB to ICS 4.0.4 and have since had the following issues.

    1. Excessive Battery Drain - 3 - 4 hours max on battery.
    2. Hot to touch - phone/cpu temp in excess of 110 degree's (temp acquired from GOLaunder BatteryInfo app)
    3. CPU Pegged at 99 - 100%
    4. Facebook App does not work. I hate to give fb that kind of attention, but they're a heavy player and I expect their app to work.
    5. Multiple other app's or other widgets stopped working or read 'loading' continuously without every successfully loading.
    6. Display is always over 50% of battery usage. Display has always been heavy on battery usage, but not like this.
    7. Display brightness - lowest level is barely visible. This isn't the worst thing in the world, but again, an existing app that I had that allowed my to toggle several display brightness settings used to allow a 'low' setting that was low, but visible. now Low is almost INvisible.

    Maybe all of these things are just me needing to learn how to manage how my phone operates with ics better, but the initial shock was enough to make me want to revert to gingerbread. I'm not giving up, plan to wade through the garbage and sift through the working apps to find the the ones that suck the life out of ics. I'll report back as I find things.

    Please feel free to add to this list of issues, or post a known ics 'cpu sucker'. I am sure that some old app's are not optimized for ics. Just need to figure out which ones they are.

    Oh, one last note. When I bought my Razr, I searched high and load for a battery widget that would help me manage my battery usage. I found the GO battery info widget to be great, but it required I run the GOLauncher. I wasn't thrilled at first, but have become accustomed to the GOLauncher and actually like some of its features like app folders. Truth is, I have no idea if the GOLauncher itself is part of the problem or not, but I don't want to uninstall it until proven that it is the problem. If anyone has insight on the GOLauncher and how it interacts with ICS, please add a post here for that also. (I Hope this isn't too much for one thread!)
    07-08-2012 01:45 AM
  2. Ry's Avatar
    Are all your apps up to date?

    Did you clear the cache?

    Did you do a factory reset?

    Sent from my DROID BIONIC using Android Central Forums
    07-08-2012 02:44 AM
  3. sdrolz's Avatar
    I believe all my apps are up to date. I don't show any remaining updates waiting. I can't say I cleared the cache. How do you do that? Finally, I was trying to avoid the factory reset as I'm afraid I would lose all my apps and have to start over. Verizon support suggested the same, I'm just saving that as a last resort.
    07-08-2012 11:29 AM
  4. HMBgal's Avatar
    I'm having many of the same issues. I really miss my universal inbox, so replaced it with k-9, but still miss the old one.

    Yes, phone warm a lot of the time and battery draining rapidly. This wasn't happening at all on the old system and I've done a factory reset (don't even get me started about the backbends to get my comcast email accounts on there), cleared the cache, done everything but the Smart Actions. I keep hoping it will settle down after a day or two, but it's been a nearly a week and not any better.

    I'm trying to find things that I like better on ICS than Gingerbread, and I can't find anything so far. I miss my "old" Razr. Maybe I'm not enough of a power user to appreciate it yet, but I've had to spend too much time getting it straightened out and my phone is supposed to make my life easier, isn't it?
    kayjay831 and rbess1965 like this.
    07-08-2012 11:59 AM
  5. sdrolz's Avatar
    It seems to have settled down today, but I'm still reading almost 100% on the cpu usage. Maybe the app reporting on the CPU is inaccurate. The screen appears to be the battery hog culprit from what I can tell. I think that has always been the case, but not to this extent.

    I can't figure out how to clear the cache. help to find a thread on that info would be appreciated.
    07-08-2012 12:10 PM
  6. Deradorn's Avatar
    07-08-2012 02:18 PM
  7. gymgal1951's Avatar
    Do a factory reset. Trust me. I had similar issues especially battery drain and the phone got very hot. I just did mine Friday. All apps. came back with google sync. Did not loose contacts. Feels and acts life a new phone.

    Sent from my DROID RAZR using Android Central Forums
    07-08-2012 02:45 PM
  8. sdrolz's Avatar
    Found the Cache clear (wipe cache partition) Thanks. I'm letting the phone recharge now before turning it back on. seems to have a problem charging while turned on or something too.

    I found instructions to clear the cache at the motorola forums too. Along with a suggestion to do it up to 3 times. Haven't tried it yet, but I will.

    gymgal - Thanks. Factory reset will be my last resort. I'm not sure if I have google sync on or installed. How can I tell? I kind of want to wade through the crap first before I try the reset, but it is definitely on my list of potential next steps. I see the factory reset can be accomplished from the same menu that you access the cache wipe from. let me know if I am on the right or wrong path for that.
    07-08-2012 03:29 PM
  9. robertGregory's Avatar
    There are way more issues than listed in this thread.

    first off, I do suggest before anyone does the upgrade, to do a factory reset (data and cache). It is just the right thing to do... see upgrade path recommedations at the end of this post.

    If you do not do a factory reset - clearing accounts etc. You will see issues, for example.

    If you have an exchange account and do the upgrade, you will:

    1. Most likely LOSE your ability to perform syncing on that account.
    2. The new email / messaging features that ICS provides you (vs GB) will not be truly available - there are more syncable features you will need to set defaults to etc.

    If you have already done the upgrade and think nothing is wrong with yoru exchange acount - you'd be best served in removing the exchange account and re-adding it - I can guarantee you that you will see a different running exchange account going forward.

    Overall, if a factory reset is done it will weather the upgrade better.


    Upgrade Path Recommedations:

    1. The best aproach is to start from scratch (do it clean) - meaning if you have previously rooted your phone, un-root if possible, do a factory reset afterwards, bring your phone as close as you can back to factory, like when the first time you took it out of the box. Then, do the upgrade OTA*.

    Note: Most likely, the upgrade will unroot you anyway. Do not try to use the same utilities to re-root, they will either fail to do so or you will marginally or completely brick your phone...

    2. *Preferably, if there is a way for you to get the ICS upgrade zip file onto a card - or onto the built-in card that would be best, then initiate the update by going through recovery mode "apply system update" etc. - which is how the OTA sets up the upgrade anyway, but I think it's better to have control - do it yourself once the phone is clean.

    Note: Maybe copy the zip file off to your pc first, clean the phone (get it back to factory) then do the upgrade...

    In my case, even after cleaning the phone the update did not work so nice. it errored, I lost one phone, and had to get it replaced, yet experienced the same issue on the second phone, but re-applied the upgrade and it went smooth after that.

    Re-Rooting your phone, DO NOT USE THE SAME PROCESS YOU DID BEFORE, look for


    The above worked for me amazingly well. It can help you recover a brick, setup root on ICS and a whole bunch of other nice utils that are ICS centric.
    mapuche, jmaldonado1290 and sdrolz like this.
    07-09-2012 07:05 PM
  10. sdrolz's Avatar
    robertGregory - Thanks. Those are all good Logical steps to take and I can see why it would make sense to do the factory restore before the upgrade.

    However... I will say that if that is the best path, Verizon and Motorola did a poor job of implementing the upgrade and ultimately I hold them responsible. as an IT professional, any IT professional, I would expect operates under the mindset of no negative impact up implementation. No destructive changes without management. And No Surprises. The average user is going to get screwed over in this process.

    I may have been bolder (some may say stupid) than some, knowing ics was coming and when I checked my phone and saw an upgrade was available, I took it. Expecting things to roll through smoothly and expected big changes when it was done, but expected everything to work. I did fear some apps would be lost, but expected the upgrade package to handle that with notification. It did not, I am disappointed in their effort, but just the same its working brilliantly now and I am happy!

    Yes, I said it is working brilliantly now and I am happy. I did the Factory Reset and everything calmed down and works great. Factory Reset IS the answer.

    A few additional things...

    I obviously did not get all my app's back, but was able to manage reloading them from My Google Apps.

    AND... I think I found the battery killing HOG that ate my ics! It's the Verizon Location Agent! It's the one app that I could not Re-Load back to my phone, and it is the app that I suspected as running wild on CPU usage before I did the Factory Reset. I use the GOTaskManager (great app by the way) and could see each individual app running while watching the CPU meter. CPU meter was pegged at 100% (admittedly the meter is not completely accurate, but enough so that I could tell something was wrong). Killing one app at a time, watching the meter drop, Every time after killing the Verizon Location Agent, my CPU would drop to near 0! I could not uninstall that app at the time, but after the factory reset, I could not RE-install it!

    Problem Solved! Thanks everyone for your comments and help! I hope my last post helps someone else too! Do the factory Reset and make sure Verizon Location agent is OFF Your Phone!
    jskinvest likes this.
    07-10-2012 07:35 AM
  11. jskinvest's Avatar
    I did not do a factory reset but I did force stop the Verizon Location Agent and it hasn't reappeared in running apps as of now. My phone is so much faster and smoother now!!!. I will report later to see if battery life improves. Great tip!!!
    07-10-2012 12:43 PM
  12. jskinvest's Avatar
    sdrolz---you were right about the Verizon location agent. I was actually able to uninstall it. I opened the app up and was prompted to sign in. Then I got a message that said the app was not compatible with my Razr. I was prompted to uninstall it and have it replaced with a factory version. Well I did that but luckily it was not replaced by anything. Simply disappeared thank God.

    The phone runs silky smooth and fast now. And I would say battery life has increased by at least 50%. I wonder if this new leak simply removes that bloatware. Who knows. But I am very happy now. Thank you for the great tip.
    07-11-2012 07:19 AM
  13. KayIslandDrunk's Avatar
    One thing to keep in mind is that I have found ICS to be much more efficient than gingerbread. Because of this (and the fact that you ALWAYS have to reach 100%) my screen is showing a much higher percentage use.
    07-11-2012 09:12 AM
  14. dmcman73's Avatar
    Prior to updating my phone I did a complete Factory wipe on it then I performed the update using the ZIP file, I've had this upgrade a week prior to the official release. My battery life is the same or maybe a little worse as it was prior to the update and I did notice that the signal strength for both my cell coverage and data has gotten worse, which would explain why my phone gets hot (and also worse battery life) just sitting idle at times when I go into spotty areas.

    The phone more accurately reports the screen usage now then when it had Gingerbread so that is the reason why it shows a high usage.

    As for facebook, I don't have any issues since upgrading and it's worked as it did prior to upgrade.

    One issue I've encountered which has only happened once, I was using the built in music player and for some reason the entire phone locked up for about a minute and then it rebooted on its own. I was playing songs that were local on my phone (SD card) and not streaming.
    07-11-2012 11:00 AM
  15. norabella's Avatar
    At the risk of sounding stupid, what do you mean all your apps came back with Google Sync? Is that native on the phone, or is that something that we need to install? I'm a fan of the reset, but my old-school self is used to a cradle and computer backup. What happens when you reset?

    07-11-2012 04:38 PM
  16. Helloneumann's Avatar
    At the risk of sounding stupid, what do you mean all your apps came back with Google Sync? Is that native on the phone, or is that something that we need to install? I'm a fan of the reset, but my old-school self is used to a cradle and computer backup. What happens when you reset?

    Open Google Play Store>menu>my apps>swipe to left and you will see a list of apps that you have installed. After a FDR the apps you had installed will re install automatically. Anything that gets missed, which was only one when I did my FDR, can be found easily by looking at all the apps you ever installed.
    07-11-2012 07:27 PM
  17. dmcman73's Avatar
    Open Google Play Store>menu>my apps>swipe to left and you will see a list of apps that you have installed. After a FDR the apps you had installed will re install automatically. Anything that gets missed, which was only one when I did my FDR, can be found easily by looking at all the apps you ever installed.
    You should note that prior to restoring everything (Data and apps) it will ask you when you first turn on the phone after a Factory reset so you can opt out of the restore.
    07-12-2012 08:23 AM
  18. mthorn79's Avatar
    This just happened to me yesterday, was listening to Pandora and got a phone call and even I started to talk, Pandora started playing from the speaker while I'm talking. It would usually pause Pandora then resume after call was done.

    Sent from my DROID RAZR using Tapatalk 2
    07-12-2012 09:38 AM
  19. kayjay831's Avatar
    If you do a factory reset, a hard reset, you WILL have to reinstall all the apps you have acquired.
    07-12-2012 10:07 AM
  20. Anonne's Avatar
    I was finding a large discrepancy between my battery app (Battery Left) and the system battery, and truthfully, the system battery prevails. I did a factory reset to see if it would fix the problem but it didn't. Even so, it's not that big of a deal to factory reset. All your purchased apps are synced back up. It is a mild pain but nothing egregious.

    My phone has now been working over 2 days with light use before hitting 30% on the system, yet Battery Left would have told me I was critically low yesterday. I use the smart actions battery extender, the low battery saver, about 10% brightness, 30 second screen sleep, disable cellular when connected to wi-fi (and I can connect at work) and when the screen is off, I disable the background data. I haven't yet re-done the disabling of the bloatware apps, but I expect performance will be even better when I do.
    07-12-2012 11:57 AM
  21. JeffL6899's Avatar
    EMail problems with Motorola Droid Razr ICS Upgrade on Verizon:
    1. Three of 5 email accounts were disabled because settings were totally scrambled and changed: type of accounts (POP3/MAPI), ports (all different incoming and outgoing ports), security settings, etc.. Two accounts were with Comcast.net, one was with another ISP. Google worked fine and settings were OK - because gmail always resides on the Google server. Hotmail account was also stable. It appears that the problem is with the upgrade software itself related to the native email client on the Razr. All my other files on the device appear (so far) to have survived the "upgrade".
    2. All the email accounts were there after upgrade, but all emails on the device were gone from the folders. Neither Verizon nor Motorola techs understood that you simply cannot re-download from the host email servers, if you have other clients (like on your PC) that delete the email once downloaded to other client like Outlook. All three techs that worked on the issue suggested that I could simply delete all the accounts and recreate them. The of course, there would be no email to download and everything would be fine.

    Interesting that on the Razr new (4.0.4 version software) "Help Topics" in apps the first topic is "Before you Upgrade to Android 4.0". How insane is that?? You have to install the upgrade (which cannot be undone) before you know anything about any of the issues involved.

    My advice: On a Verizon Droid Razr, do not upgrade to Version 4.0.4. The email snafu is enough on it's own to declare this "upgrade" as a total disaster. This needs at least a 4.1 to resolve some of the issues. I have not been using it enough to evaluate the other issues that others have already highlighted. According to both Verizon and Motorola I am the first user to report having lost all their email on the device. The Motorola tech generally indicated that this is such a great upgrade that I should be happy to have it, and that it is normal in an upgrade to have to reset all your email settings and I should not have been surprised to have found all the email messages gone. This is my last Motorola phone. I thought each generation of Droid was going to be better. Time to look at other operating platforms.
    07-15-2012 03:24 PM
  22. colemco's Avatar
    anyone notice smaller display? i know the dock is bigger, but my display seems smaller overall.
    07-19-2012 04:54 PM
  23. Droid Nigel's Avatar
    So I dont post here much, but I read the forums a lot. I too experience some issues with the ICS update, but I followed the instructions to wiping the cache, and my two main issues have been fixed.
    Connectivity:Suddenly the phone effortlessly transfers from 3g to 4g, which is a BIG conflict resolution, because my house is right on the borderline of the 4g network in my area, so the phone would struggle picking a network and seemingly just dropping connection all together. Now it goes back and forth NO PROBLEM!
    Speed: Also the phone was chugging and lagging like molasses at some times. I [opened a whole bunch apps and it's been running much faster except for when Im making calls. If i press a contact, it kinda lags to the start of the phone call.

    Those were my two issues with the upgrade, and now they seem nonexistent. I advise everyone to do a cache swipe from recovery mode.
    07-20-2012 06:58 AM
  24. ddaily's Avatar
    I hate this upgrade and still find it ridiculous that you cannot convert back to GB withouth being rooted. Problems include:
    Battery life failing
    Inability to manual choose 3G
    Email synch problems (emails checked and deleted from PC not reflected on phone)
    Hate the new text format - look and funcationality
    Upgrade deleted some notifcation settings
    The annoying, ever-present background data warning
    Some widget changes that don't allow me to customize as my phone used to be
    Redundant apps placed on my phone
    Inability to hide apps that I can't deleted from my phone without creating a whole new group

    Those are just the ones I can pinpoint in the 20 hours since I "upgraded". I have found no redeeming features as of yet.

    I need someone who has an in with Verizon/Motorolla so that can help us revert back to GB. I LOVED my phone then.
    07-20-2012 10:19 AM
  25. ddaily's Avatar
    Another issue, and this one is HUGE. I had already pinpointed issues with it not syncing with activity to my yahoo account, but now it's not even sending emails.


    07-23-2012 08:41 AM
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