1. rickj832's Avatar
    My GPS isn't working on my Razr so I called Verizon and did some trouble shooting and they are sending out a refurb. If I use Matt's utility option 1 do you think I will have a problem with the return since it will read 0/1? Also do I put the phone in ap fast boot then select option 1or select option 1then put the phone in fast boot. Has anyone returned their phone with an 0/1 and been charged for it?
    01-20-2013 10:09 AM
  2. durango992007's Avatar
    You put that phone into fastboot first with the USB cable connected, then select option 1 and follow the on screen instructions from there. And since you are sending it back, i would format the internal memory, settings, storage, erase internal storage. That should delete all files on the internal storage.

    As for your other question i haven't returned a device after i unrooted it, but i think you should be alright.

    Sent from my DROID RAZR using Android Central Forums
    rickj832 likes this.
    01-20-2013 01:02 PM
  3. carracerz14's Avatar
    Don't worry about it.

    Sent from my RAZR MAXXIMUS
    rickj832 likes this.
    01-20-2013 01:22 PM
  4. blackops1125's Avatar
    Yea, don't worry about it. I have returned phones that have been rooted a couple of times.

    Sent from my DROID RAZR using Android Central Forums
    carracerz14 likes this.
    01-20-2013 03:13 PM
  5. androidcore's Avatar
    The only way you're gonna get caught with returning a rooted phone to the warranty dept on any carrier is if the employees are actually doing their job and have a brain/knowledge on Android........ to be blunt, you're fine. Lol lol lol

    Sent from my DROID RAZR using Tapatalk 2
    01-21-2013 02:10 PM
  6. rickj832's Avatar
    Well performed the fastboot restore, went back in wiped internal storage, tossed it in the return box and away it went. I dont remember seeing an 0/1 or even a 1/1 when i was watching it. The cln razr they sent locks the gps instantly. Anyway thanks to all the posts above for the help you gave me. Time to root the new one!
    01-22-2013 11:57 AM
  7. sd_shadow's Avatar
    My GPS isn't working on my Razr so I called Verizon and did some trouble shooting and they are sending out a refurb. If I use Matt's utility option 1 do you think I will have a problem with the return since it will read 0/1? Also do I put the phone in ap fast boot then select option 1or select option 1then put the phone in fast boot. Has anyone returned their phone with an 0/1 and been charged for it?
    did your phone pass inspection?
    04-08-2013 03:15 PM
  8. rickj832's Avatar
    Musta, never got a bill for it. I dont think they really even check to be honest. So if you have one that was rooted I wouldnt worry bout sending it in.
    04-09-2013 01:58 PM

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