New update

qbenguy

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Dec 20, 2011
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I received the update earlier this week, and everything is working fine. It also feels like some things under the hood have been improved. I love this phone!
 

mogelijk

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Jul 14, 2013
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Anyone else experiencing BT issues since the past update? I can't connect to any BT speakers, or my car stereo any more

It appears you aren't the only one, searching on the Essential sub-Reddit.

One user copied a response he received from Essential:

Thank you for the update and willingness to troubleshoot to date.

I am sorry to hear you are having issues with your Bluetooth after the update. I know those kind of issues can be very frustrating.

We have had other complaints regarding the same issue and now have our Technical team actively working on a resolution. We hope to have a fix once we identify the exact problem and will send it to everyone once it is found.

One simple step that has been reported as fixing the issue from some of our customers is:

Turn on Airplane mode for 3-5 seconds, then shut it off again. This acts as a modem reset.

Another option if you are comfortable completing it, is to revert back to the January update until a fix is created which may not get pushed out until the March 2019 update.
 

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