1. AC Question's Avatar
    For the past few weeks my phone has been wigging out. Random browser windows opening, and google play store opening to random apps. Ran an antivirus which detected nothing. Also looked in the active apps whenever the browser would open to see what was pulling up the browser...also nothing. Factory reset my phone a few days ago, the google play store stopped but the web browser issue is still happening. It usually pulls up something "clickmobi"? saying that my android needs updating. Also it seems my touch screen is not as responsive. Can anyone please offer some insight this is getting rather annoying. Thank you.
    05-22-2015 10:26 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Problem caused by 3rd party apps can still occur after a factory reset if you allow apps to automatically reinstall after the reset. To see if a 3rd party app is responsible, boot into Safe Mode: https://support.t-mobile.com/docs/DOC-11127
    05-23-2015 12:40 AM

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