1. AC Question's Avatar
    I bought a tablet, tab A, for my wife to view videos sent via messenger from Australia. She had a kindle fire and had no problems. The Tab A will play on messenger app, but will not save to anywhere. It looks like it has but when you go to play it, it runs for a couple of seconds and then says " can't play video" desperate for suggestions please
    01-23-2016 02:26 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you know if the videos are saving to Internal Storage or the microSD card? If the latter, then it might be a problem with the card. See if you can change the default save location to Internal Storage, or just unmount the card (in Settings>Storage) and then remove it, then try saving the video again.
    01-24-2016 03:27 AM

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