1. Android Central Question's Avatar
    Galaxy tab sm-t-710. says all software is up to date. not rooted. this morning, no matter what I've tried so far, facebook crashes. I've cleaned cache, cleaned data (in app facbook). Uninstalled twice, run device manager to clean up device, rebooted probaby 15 times. I see 19 issues in the issues list, but can't open any to see what the issue is. I've searched for log files. I've downloaded different file managers to see if I can find log files. Nothing so far. Got any ideas? I didn't have any outstanding updates to either tablet or facebook. It just stopped working this morning.
    03-17-2019 08:47 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you also wipe the system cache partition? https://support.t-mobile.com/docs/DOC-28382
    03-17-2019 10:46 AM
  3. emt14320's Avatar
    I had done those but missed step one which is why I could never understand them. Now I have completed them but there is no change. FB still closes immediately with the 'Facebook has stopped' message
    03-17-2019 04:40 PM
  4. B. Diddy's Avatar
    If you have Chrome installed, make sure it's the latest version. If it already is, then as a test, try uninstalling all updates to Chrome. Sometimes, an update to Android System Webview (which is handled by Chrome on Nougat and above) can cause glitches in certain devices.
    03-17-2019 11:58 PM
  5. emt14320's Avatar
    reverted to factory version (it said) version 64.0.3282.137. Rebooted, no change. Uninstalled FB. Rebooted. Reinstalled FB. It asks me to log in, but as soon as it goes to the next screen, it still aborts.
    03-18-2019 07:28 PM
  6. B. Diddy's Avatar
    Hmm, not sure what's going on. It'd be a hassle, but the next step might be to uninstall apps one by one, in case some app you recently installed or updated introduced some kind of incompatibility with Facebook that's causing it to crash.
    03-18-2019 09:26 PM

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