NIB Nokia 7 Plus stuck on 1st August 2018 patch, and OS 8.1 after 8 days use.

invalid@example.com (Android Central Question), Android Central Question
Fri, 02 Aug 2019 06:54:48 +0000
Nokia 7 Plus

Anyone experience this level of delay for initial updates out of the box, particularly with Android One.
I know it's a run out model.

Nokia support lady today (waited 8 days) first helpfully suggested clearing cache and data from Play Services (new layout for me after Nougat but managed it) and restart with Vol up + Power hold.

Second Chat guy eventually said it may take several weeks.

Nonsense?

Any suggestions?

John Lewis UK sealed on sale.

I see Nokia 7 Plus forum thread posters...