1. ericlc2's Avatar
    I switched back to TMO under that offer where they pay the termination fees upon sending them previous carriers final bill. However, it's been a month and I haven't seen a final bill yet from verizon. Has anyone switched from Verizon as well, if so do you need to call them for your final bill?
    02-24-2014 01:40 PM
  2. ericlc2's Avatar
    So yeah found my answer. Lol

    VZW Forum
    Hey there Umich2000,

    We are very sad to hear that you've chosen to leave us. It breaks our heart! Do you mind me asking if there's any way we can mend our relationship?

    No matter what, we are here for you and have the answer. All Final Bills - regardless of if you're on paperless billing or not - will be sent through the mail to the home address we have on file for you. Please keep in mind that it can take up to 5 business days after your billing cycle to generate the bill and mail it, plus a few days of travel-time.

    Let us know if there's anything we can do to bring you back.

    Follow us on Twitter @VZWSupport
    02-24-2014 02:03 PM

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