1. MichaelJames9999's Avatar
    Wanted to make sure I did this right.

    So back in September I preordered the Note 4.
    I am not sure if it asked if I had a trade in or not?
    I do have a Samsung SCH-i515 from 3 years ago I plan on trading in but did not want to trade it in until the Note 4 arrived.
    So once I get the Note 4, do I just take in the old smartphone into the local Verizon store, they take it once I transfer everything off of it and they give me a receipt to mail in to Samsung?

    Also, I got charged a $30 upgrade fee but I was way overdue for a free upgrade since my phone is 3 years old. Does that sound right?
    It also said on check out: Due today $353.09. Monthly $45.18. Does that sound right? Since I am replacing my existing smartphone with another smartphone, are they charging me an additional $45.18 per month for this phone?! I paid 100% of the $45.18 upfront. Or are they saying that I either pay the $353.09 at once, or I can do installment payments?

    Any help is greatly appreciated
    10-17-2014 09:53 AM
  2. dpham00's Avatar
    Upgrade fee is accessed on subsidized phones. You can go unsubsidized if you don't want to pay it.

    The monthly fee is the monthly service that you are paying. It might not match up exactly with what you are paying though. It shouldn't change what you are paying per month, provided that you didn't make any changes in the checkout process.

    Can you post a screen shot?

    Sent from my Verizon Samsung Galaxy Note 3
    10-17-2014 10:04 AM
  3. MichaelJames9999's Avatar
    Screen shot of what?
    10-17-2014 10:33 AM
  4. dpham00's Avatar
    Of the order page

    Sent from my LG G Pad 8.3
    10-17-2014 03:35 PM
  5. Mr. Toad's Avatar
    It sounds right to me. They added an upgrade fee several years ago.

    The $353.09 is the cost of the phone.

    The $45.18 is the cost for the Line. Are you on a family plan. It would be $9.99 for the Line access, $29.99 for the data and the rest is the taxes and fees.
    10-17-2014 07:09 PM

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