Why can't I close out the 'My Verizon' app?

Sharon Proctor

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Feb 11, 2015
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why can't I close out the 'my verizon' app?

I keep getting an Alert message saying..your session has expired. Click close to exit My Verizon. When I click OK it goes back to the My Verizon page for a second THEN goes right back to the Alert again. I have restarted the phone but the app did not close.
 

B. Diddy

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Mar 9, 2012
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Re: why can't I close out the 'my verizon' app?

Welcome to Android Central! Which phone? What happens if you tap the Back or Home buttons?
 

sulla1965

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Feb 27, 2013
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Re: why can't I close out the 'my verizon' app?

Heh, my mom had some problems with this app today. She called Verizon and tech support fixed it.
 

Eclipse2K

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Mar 22, 2011
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Re: why can't I close out the 'my verizon' app?

What phone? I had this issue on my Droid Turbo but clearing the cache/data for the Verizon application should fix it. My issue fixed when the application updated though.