Today in my area, my phone connected to a band 12 tower for the first time and my data tanked.
I spent about an hour on the phone and finally after the day is nearly over, they disabled band 12 and I got my data speeds back. T-Mobile actually called me back saying band 12 was disabled in my area now and that I should now restart my phone to get my speeds back. It worked.
I can honestly say that they listen and react.
I spent about an hour on the phone and finally after the day is nearly over, they disabled band 12 and I got my data speeds back. T-Mobile actually called me back saying band 12 was disabled in my area now and that I should now restart my phone to get my speeds back. It worked.
I can honestly say that they listen and react.