10-28-2015 01:20 PM
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  1. Lodingi's Avatar
    Lodingi
    Q&A Team
    Hello everyone. I just recently upgraded to a 32 gig GS6 Edge Plus. Great phone, but I'm thinking I should have gone with the 64 gig model. I'm still within my 14 day window. Can I swap out the phone at a Verizon Corporate store, or do I have to mail back the device, and go through the process again? The 32 gig model was ordered from the website. I appreciate your feedback.
    10-27-2015 01:46 PM
  2. sulla1965's Avatar
    sulla1965
    Officially your supposed to return it via the way you got it. Store or mail, but unofficially, you can simply go to any corporate store and exchange it. I've done it a few times, but one time I went to a different corporate store and was told I had to mail it back. Just depends on the corporate store I guess.
    10-28-2015 01:20 PM
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