1. Droid3r's Avatar
    i upgraded to a s6 edge plus and now the phone is acting up(wife is currently using it on cricket) the phonehas a black screen with the little X on the bottom popping up all the time. the gear VR app popping up all the time interrupting everything im doing with the phone. im using an LG V10 which i got from swappa.

    should i go to verizon or bestbuy?

    will verizon give me problem because i dont have the phone attached to my account since im using my v10?
    02-13-2016 11:36 AM
  2. SactoKingsFan's Avatar
    Verizon or RMA through Samsung.
    02-13-2016 11:44 AM
  3. dpham00's Avatar
    If you want it replaced through Verizon then it needs to be active on a Verizon line when you call in. You can pop in a Verizon sim right before calling
    Mr. Toad likes this.
    02-13-2016 10:47 PM
  4. SandersJC1964's Avatar
    Before any replacement you'll have to FDR. That sounds like a software issue and not a hardware one. And yes, it'll need to be active on that line or else the warranty eligibility flag will be jacked up.

    Posted via the Android Central App
    02-15-2016 04:48 PM

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