1. boriqua2000's Avatar
    I got the note 8 unlocked. I'm with sprint and want to move to Verizon. I went to Verizon on the 15th and activated my phone and ported my number. After that i called sprint to cancel my service with them. It is now the 19th and sprint still hasn't canceled my service. I have 2 phones with the same number now. All my messages and phone calls go to the sprint phone but i can make phone calls and surf the net on my Verizon phone. I called sprint and they tell me that my cancelation is "pending". Meanwhile i have to pay for 2 lines. Anyone else have this problem or even heard of this happening?
    09-19-2017 07:28 AM
  2. VW Maverick's Avatar
    How strange.
    There is nothing you still owe them, I assume?

    Mav.
    09-19-2017 09:41 AM
  3. anon(238680)'s Avatar
    Your Sprint account should have been closed as soon as Verizon ported the number. Assuming, as @VW Maverick noted, that your account is current.
    09-19-2017 09:46 AM
  4. Almeuit's Avatar
    When you ported your number it should have canceled. Are you sure Sprint reps aren't confused?
    09-19-2017 10:48 PM
  5. TraderGary's Avatar
    How strange.
    There is nothing you still owe them, I assume?

    Mav.
    Hey Mav!
    I remember you from the Nexus forum a few years ago. I'm now using a Pixel 2 XL and wife and I are on Google Fi. Last month's bill for the two of us $37.06. Love it!
    TraderGary in Loganville
    Gray Area likes this.
    11-05-2017 09:29 PM
  6. DARK Vader777's Avatar
    Contact only Sprints Accounts phone number.
    They are the only one who can cancel service.
    Don't deal will Customer Care. If you need the accounts number.
    HOLLA
    GOOD LUCK
    11-24-2017 10:29 PM

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