1. boriqua2000's Avatar
    I got the note 8 unlocked. I'm with sprint and want to move to Verizon. I went to Verizon on the 15th and activated my phone and ported my number. After that i called sprint to cancel my service with them. It is now the 19th and sprint still hasn't canceled my service. I have 2 phones with the same number now. All my messages and phone calls go to the sprint phone but i can make phone calls and surf the net on my Verizon phone. I called sprint and they tell me that my cancelation is "pending". Meanwhile i have to pay for 2 lines. Anyone else have this problem or even heard of this happening?
    09-19-2017 07:28 AM
  2. VW Maverick's Avatar
    How strange.
    There is nothing you still owe them, I assume?

    09-19-2017 09:41 AM
  3. anon(238680)'s Avatar
    Your Sprint account should have been closed as soon as Verizon ported the number. Assuming, as @VW Maverick noted, that your account is current.
    09-19-2017 09:46 AM
  4. Almeuit's Avatar
    When you ported your number it should have canceled. Are you sure Sprint reps aren't confused?
    09-19-2017 10:48 PM
  5. TraderGary's Avatar
    How strange.
    There is nothing you still owe them, I assume?

    Hey Mav!
    I remember you from the Nexus forum a few years ago. I'm now using a Pixel 2 XL and wife and I are on Google Fi. Last month's bill for the two of us $37.06. Love it!
    TraderGary in Loganville
    Gray Area likes this.
    11-05-2017 09:29 PM
  6. DARK Vader777's Avatar
    Contact only Sprints Accounts phone number.
    They are the only one who can cancel service.
    Don't deal will Customer Care. If you need the accounts number.
    11-24-2017 10:29 PM

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