1. Forrest Ozbolt's Avatar
    My Kyocera Duraforce Pro 2 has an issue every time I pull up the phone app to make a call. There is a page that pops up and i have to back out of it in order to make a call. This is a HUGE pain especially since I disabled video calling. There's a check box that states "Don't show again" and it's always checked but nothing ever happens. Any idea to solve this issue. I would like to keep this phone, but if I can't find a way to resolve the myriad of issues with it, then I guess I'll have to get something else. Thanks!
    06-07-2020 01:11 PM
  2. hallux's Avatar
    Can you post a screenshot of one of these ads? Block out any personal info if present.

    Here's how to post a screenshot - https://r.tapatalk.com/shareLink/top...ink_source=app

    I'm suspecting an app updated and brought along some undesired ads, have you updated any apps recently or installed anything new?
    06-07-2020 03:04 PM
  3. B. Diddy's Avatar
    @hallux, I think the OP is saying that whenever she tries to make a call, she gets a popup asking her if she wants to set up AT&T's video calling, even though she's tried to disable it and has selected the "Don't Show Again" option when she declines it.
    06-07-2020 07:33 PM
  4. mustang7757's Avatar
    Can you show a screenshot what your seeing just block personal information.

    06-07-2020 10:16 PM

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