1. tiff411's Avatar
    i wen to accounts and backupp and put my gmail but nothing apparently has been saved
    06-12-2020 08:51 PM
  2. mustang7757's Avatar
    Check Google drive that where Google files be back up , if Samsung check it's cloud back up
    06-12-2020 09:02 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! First, is this an old Galaxy S4 phone, or a new Galaxy Tab S4?

    Second, what exactly are you looking for? Are you trying to restore your device with a previous backup?
    06-13-2020 01:46 AM
  4. tiff411's Avatar
    EUREKA I see it !! it womt let me open it!! my only option presented is to delete the file !!!!
    06-13-2020 12:34 PM
  5. mustang7757's Avatar
    EUREKA I see it !! it womt let me open it!! my only option presented is to delete the file !!!!
    Is this a file in a email app?
    06-13-2020 12:40 PM
  6. tiff411's Avatar
    well im not sure i meant to back up my cell phone and I just entered the account in the ACCOUNTS area i am not sure what it backs up i dont really need the info I just want to learn in case
    06-13-2020 12:43 PM
  7. B. Diddy's Avatar
    If you're talking about Google's backup feature, see this help page: https://support.google.com/android/answer/2819582?hl=en. The backup can consist of the app's settings and possibly your data, but the latter depends on if the developer decided to take advantage of that feature. Not all apps will back up the actual user data, which is why you might only see a few Kb of backed up data in the Google Backup section.
    06-13-2020 05:59 PM
  8. mustang7757's Avatar
    Don't remember under accounts if there's Samsung cloud on s4 .
    06-13-2020 07:28 PM

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