1. TenaciousTins's Avatar
    So here's a weird thing. My Dad has a new phone, Samsung Galaxy A21. Everything is going pretty well except that he doesn't get app icon badges on all the apps. He gets them on some but not all.

    - He has gone into the individual settings of each app, and app icon badges are on.
    - He has uninstalled and reinstalled the apps that didn't show badges
    - He even did a full factory reset
    - He checked the home screen settings and they are on there as well

    Since some app badges are working and not others, I can assume the Samsung Experience is on, though I am having him check that for sure.

    What's even weirder is that when he presses the 3 bars on the bottom to bring up the apps he has open, the app icons at the bottom show the badges...but when he brings it back to his home screen, they're not there. What in the world?

    Any idea how to fix this? Pictures attached to show what I mean - notice the Viber (purple) icon - no badge on home screen, but badge on the other screen...

    App Icon Badges only working on SOME, not all apps-viber_image_2020-11-25_12-37-09.jpg
    App Icon Badges only working on SOME, not all apps-viber_image_2020-11-27_11-57-13.jpg
    11-27-2020 01:49 PM
  2. TenaciousTins's Avatar
    Here's what's weird, Samsung Experience isn't even listed in Notification access...

    App Icon Badges only working on SOME, not all apps-viber_image_2020-11-27_14-43-40.jpg
    11-27-2020 02:49 PM
  3. B. Diddy's Avatar
    @mustang7757, any thoughts? Does One UI offer notification badges for every app, or only certain ones?
    11-27-2020 04:37 PM
  4. TenaciousTins's Avatar
    His Samsung Experience needed to be updated, but it's still not showing up in the Notification Access...
    11-27-2020 04:40 PM
  5. mustang7757's Avatar
    @mustang7757, any thoughts? Does One UI offer notification badges for every app, or only certain ones?
    Notification badges on One UI shows for all, but OP using 3rd party launcher from screen shot , should enable 3rd patty launcher Notification access
    B. Diddy likes this.
    11-27-2020 04:46 PM
  6. mustang7757's Avatar
    Otherwise could be the theme on stock Samsung UI cause this
    B. Diddy likes this.
    11-27-2020 04:47 PM
  7. TenaciousTins's Avatar
    Oh, so he is not using the right launcher? I don't know much about this myself and he definitely doesn't. Which is the launcher then? Is that Android Auto?
    11-27-2020 04:50 PM
  8. mustang7757's Avatar
    Oh, so he is not using the right launcher? I don't know much about this myself and he definitely doesn't. Which is the launcher then? Is that Android Auto?
    Go to settings >then type in top search bar default apps>go to home what's set there?
    11-27-2020 04:56 PM
  9. TenaciousTins's Avatar
    One UI is his default.
    11-27-2020 05:15 PM
  10. mustang7757's Avatar
    Ok change the theme back to stock
    11-27-2020 05:21 PM
  11. TenaciousTins's Avatar
    Thank you for your help and your patience. He reset to default, and restarted the phone. App badges still showing on the recently used apps page, but not on home...so confusing! But they'll show on Facebook and messenger just not all of the apps. Maybe just one of those weird things.

    App Icon Badges only working on SOME, not all apps-viber_image_2020-11-27_17-52-19.jpgApp Icon Badges only working on SOME, not all apps-viber_image_2020-11-27_17-52-18.jpg
    11-27-2020 05:55 PM
  12. mustang7757's Avatar
    Try going settings >apps find Samsung launcher might be called Samsung experience or one UI depending your android version , tap it and go storage clear data and force stop.it
    B. Diddy likes this.
    11-27-2020 08:28 PM
  13. TenaciousTins's Avatar
    Thank you so much! That seems to have done the trick. It reset all of his home screen, but the badges are all working properly. Thank you again!
    mustang7757 and B. Diddy like this.
    11-29-2020 03:11 AM
  14. mustang7757's Avatar
    Thank you so much! That seems to have done the trick. It reset all of his home screen, but the badges are all working properly. Thank you again!
    Thats great your welcome!
    Sorry yeah it resets the home screens , forgot to mention that .
    11-29-2020 03:37 AM

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