BBC Weather app

[dangerousfen]

Is anyone else having trouble with the BBC Weather app. It's been down for at least 24 hours now and constantly says "your location is not available".

It's the same issue on both my phone and my wife's phone.

I know it's nothing to do with the recent Webview issue as I sorted that out earlier today by upgrading both Chrome and Webview.

No matter what UK city I select, it still fails.

Any ideas?

I have tried other weather apps and they all work just fine

 

[matkinson999]

No help I'm afraid, but me too. Likewise I've updated Android System Webview which fixed other apps. There are reports from esteemed papers such as the Express pointing at this fix, but already done! Clearing app cache has no effect.

 

[Roddytherat]

Yes, BBC weather app is still not working on both of our phones this morning, despite the updates to Chrome, etc yesterday. Just says local forecast not available. Interestingly, Android System Webview is disabled and cannot be enabled, which is probably connected to the problem (I've heard elsewhere that Chrome is causing it to be disabled). However, have seen a news report this morning that the continuing problem is known about so hopefully a further fix will be forthcoming.

 

[dangerousfen]

All OK now. Must have been a glitch at the BBC end.

 

[B. Diddy]

Yes, BBC weather app is still not working on both of our phones this morning, despite the updates to Chrome, etc yesterday. Just says local forecast not available. Interestingly, Android System Webview is disabled and cannot be enabled, which is probably connected to the problem (I've heard elsewhere that Chrome is causing it to be disabled). However, have seen a news report this morning that the continuing problem is known about so hopefully a further fix will be forthcoming.

Welcome to Android Central! Remember that for Android 7 through 9, Chrome became the default System Webview app, so Android System Webview is always disabled for those devices. Any fix that was pushed for Android System Webview for the recent problems should've also been reflected in the latest update to Chrome (for those devices running Nougat through Pie).

 

[B. Diddy]

All OK now. Must have been a glitch at the BBC end.

You've already tried clearing the app cache/data for BBC Weather, force stopping it, then opening again?

 

[dangerousfen]

You've already tried clearing the app cache/data for BBC Weather, force stopping it, then opening again?

Yes, did all of that. I even deleted the app and then reinstalled it with no luck. 12 hours later both phones were then running the app with no problems.

I am certain that it was a problem at the BBC end.

 

[belodion]

Whatever the problem, it still does not work for me, despite doing all the usual things.

 

[dangerousfen]

Whatever the problem, it still does not work for me, despite doing all the usual things.

Yep, just broke again on both our phones.

Trouble is, I can't find another weather app that suits me.

Come on BBC or whoever runs the app, SORT IT OUT.

 

[belodion]

It's working normally on iPhone - on which it tells me to expect light cloud and light winds tomorrow - so it's some Android problem.

 

[dangerousfen]

It's working normally on iPhone - on which it tells me to expect light cloud and light winds tomorrow - so it's some Android problem.

Thanks, I just hope they get it sorted soon.

It first started playing up Tuesday night but on Wednesday morning both phones were working ok. (Nokia 7.2 and 6.2). Wednesday night they both failed again.

 

[dangerousfen]

App now working again 11.30 GMT.

 

[belodion]

Yes, working for me too.
It tells me that it's raining, and indeed, it is.

 

[dangerousfen]

Yes, working for me too.
It tells me that it's raining, and indeed, it is.

Good news. It's a lovely sunny day here as the app indicates. Where are you based? I'm in Shropshire UK.

 

[belodion]

Good news. It's a lovely sunny day here as the app indicates. Where are you based? I'm in Shropshire UK.

Southeast England.

 

[dangerousfen]

SUNDAY 28TH MARCH

The BBC have just issued an update supposedly fixing the problem we had last week. Bit odd really because it's been working ok for a few days now.

At least they've acknowledged the issue. +1 BBC.