1. Terimtoo's Avatar
    I just bought a Samsung A42 and have all my backed up data on it. I have 4 apps that won't stay open. As soon as I tap the app it opens then shut immediately. I have had 4 different techs work on it and no one can figure it out. I am about ready to take this phone back and get something different.

    I have had these apps on all my previous phones with no problems. Why don't they work now?

    I have read online about Google play store apps crashing in the past year from a bad web view program & supposedly put out a patch update but it still happens on my 11.0.
    Is anyone aware of this problem? Is there a fix? I really like this phone but I cannot stand this issue going on forever.
    04-28-2021 06:49 PM
  2. hallux's Avatar
    What was (were) your previous devices? Is this happening with all apps or only certain apps? Have you verified that the apps are compatible with the version of Android on the new device?

    That issue with the Android System Webview was only for a couple weeks, and only recently, I don't think it's been an issue for a year..
    Thomas_George likes this.
    04-28-2021 06:58 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! I moved this from the S9 forum to the General Help forum (since we don't have a specific subforum for the A42).

    Did you install these apps directly from the Play Store or Galaxy Apps Store, or were they installed from somewhere else? Have you already tried clearing the app cache/data for those apps?
    04-28-2021 09:31 PM
  4. Thomas_George's Avatar
    I also doubt whether this issue is related to the Android System Webview update. Check & get the latest update for the Android System Webview at first, please.
    05-09-2021 08:34 PM
  5. mustang7757's Avatar
    I just bought a Samsung A42 and have all my backed up data on it. I have 4 apps that won't stay open. As soon as I tap the app it opens then shut immediately. I have had 4 different techs work on it and no one can figure it out. I am about ready to take this phone back and get something different.

    I have had these apps on all my previous phones with no problems. Why don't they work now?

    I have read online about Google play store apps crashing in the past year from a bad web view program & supposedly put out a patch update but it still happens on my 11.0.
    Is anyone aware of this problem? Is there a fix? I really like this phone but I cannot stand this issue going on forever.
    Which 4 apps?
    Is everything up to date in play store?
    05-09-2021 09:41 PM

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