[bionix208]

Hey guys due to malware infection.I need to flash my phone. The phone is Huawei p10 lite (WAS-LX1A),single sim.
It has 4 GB RAM.
The build number is WAS-LX1A 8.0.0.394(C432) and i've never touched the bootloader.
Thanks.

Edit : I was hacked while was on public wifi.And the virus just remain even when i do factory reset.

[Kizzy Catwoman]

How did you get the virus? I am sorry to hear this. I am not sure how to help you but I wanted to wish you well

[bionix208]

How did you get the virus? I am sorry to hear this. I am not sure how to help you but I wanted to wish you well

Hey,Kizzy Catwoman thanks for you fast answer.
I was hacked while was on public wifi.And the virus just remain even when i do factory reset.

[B. Diddy]

Welcome to Android Central! Have you identified the virus? Or are you assuming you got hacked because of certain behavior you're seeing on the phone?

The forums at XDA-Developers.com will probably be a better place to get advice on flashing that phone, but we'll see if anyone here has experience with it.

[bionix208]

Welcome to Android Central! Have you identified the virus? Or are you assuming you got hacked because of certain behavior you're seeing on the phone?

The forums at XDA-Developers.com will probably be a better place to get advice on flashing that phone, but we'll see if anyone here has experience with it.

Well i have identified the virus.
But can't remove it.

[B. Diddy]

If you've identified the virus, have you searched the web for any specific methods to remove it?

How did you do the factory reset? From the system settings menu or the Recovery Menu?

[bionix208]

If you've identified the virus, have you searched the web for any specific methods to remove it?

How did you do the factory reset? From the system settings menu or the Recovery Menu?

I have tried to scan with av software only.
About the factory reset i done it from the settings menu.

[B. Diddy]

Which virus has been identified?

You might want to try doing a factory reset from the Recovery Menu: https://www.hardreset.info/devices/h...awei-p10-lite/

[Mooncatt]

Unless you specifically approved an app containing the virus to be installed, the chances of you being infected are slim to none. Android doesn't allow such "drive by" installations. Even if you did somehow get infected, a factory reset would wipe them out. The only time I've heard of malware surviving a factory reset is if it's a dirt cheap clone phone from some no-name company like what you'd get from Wish. In those cases, the malware was inserted as part of the OS by the phone manufacturer, so it survives a factory reset, and even a full re-flash.

You also seem rather hesitant to give us much information. So understand that our ability to first determine if you are, in fact, infected, and then help you delete it is severely hindered by your lack of info.

[bionix208]

Which virus has been identified?

You might want to try doing a factory reset from the Recovery Menu: https://www.hardreset.info/devices/h...awei-p10-lite/

It's a a remote administration tool (RAT).

[mustang7757]

It's a a remote administration tool (RAT).

If you going to settings then device administrator do you see it enabled there?

[bionix208]

If you going to settings then device administrator do you see it enabled there?

How do i see that?

[mustang7757]

How do i see that?

Go to settings>under security I believe or type device administrator in settings search bar

[B. Diddy]

It's a a remote administration tool (RAT).

I meant what's the name of the virus? If we know the name of the virus, perhaps we can do some research about that particular one to see what can be done.

[bionix208]

@mustang7757 Nope,its not enabled.
@B. Diddy The only thing i can't discover is the name of virus.

[B. Diddy]

So you're saying your antivirus software told you that you have a RAT, but it couldn't tell you the name of the exploit? Can you show us a screenshot of the antivirus report? http://forums.androidcentral.com/gen...d-central.html

[mustang7757]

@mustang7757 Nope,its not enabled.
@B. Diddy The only thing i can't discover is the name of virus.

You dont see it listed there ?

[bionix208]

You dont see it listed there ?

Sry my fault.
When i open Device administrators i see only Find my phone (Active) and Files (Inactive).

[mustang7757]

Sry my fault.
When i open Device administrators i see only Find my phone (Active) and Files (Inactive).

Files ?
Can you post a screenshot of this ?

[bionix208]

[mustang7757]

Thank you !

Is this from a file manager you downloaded? Can you find this files on the device?

[bionix208]

Thank you !

Is this from a file manager you downloaded? Can you find this files on the device?

Yep,it's the file manager and offcource i can find it.

[mustang7757]

Yep,it's the file manager and offcource i can find it.

If you activate this file manager can you remove the virus?

[bionix208]

If you activate this file manager can you remove the virus?

I don't know where's located.
It's hiding in android system (the process).

[mustang7757]

I don't know where's located.
It's hiding in android system (the process).

Ok, can you explain little more how you mentioned you identified it but cant remove it?